Frequently Asked Questions

How can we help

Welcome to the Hotel LBI Frequently Asked Questions! Below we have tried to answer any question you might have when booking Hotel LBI for your next vacation, event, or dining experience. For media inquiries, please visit our Press Kit.

Reservation Information

In-Season – Unless otherwise specified, cancellations and modifications may be made up to 14 days prior to your date of arrival at no charge.

Off-Season – Unless otherwise specified, cancellations and modifications may be made up to 7 days prior to your date of arrival at no charge.

You will be charged a deposit of your first night, plus tax upon booking. Hotel LBI reserves the right to cancel the reservation if the credit card is declined. No show, early departures and/or late arrivals are not refundable.

You must be 21 years of age to check into the hotel with a valid ID. You will be asked to present a credit card along with a valid ID that matches the reservation.

Hotel LBI offers 101 suites ranging in size from 600 to 1,200 square feet. Each guestroom features; seating, 50″ television, a luxurious shower, The Distinct bed, a full kitchen equipped with a microwave, dishwasher, cooktop, full-size refrigerator, stocked dishes/flatware/utensils, Keurig coffee makers, island artwork, and a dining area.

Dinner plates, salad plates, bowls, glasses, wine glass, silverware, ice bucket and liner with a tray, two small saucepans, one large pot, all with lids, mixing bowls, small plastic pitcher, hand can opener, serving/mixing utensils, potholder/hand towels, mixing cups, chef knife/paring knife, a Keurig coffee maker, and a toaster.

We have select bay view and neighborhood view rooms, and these are not guaranteed.

Connecting rooms are based on availability.

Check-in time is at 4 pm. Requests can be made to accommodate an earlier check-in on the day of arrival; however, they cannot be guaranteed and are based upon availability. Guests have full access to our deluxe amenities and shuttle service prior to check-in.

Check-out time is at 11 am. We do not offer a late check out. However, we do encourage guests to enjoy the property for the remaining time of their visit.

Yes, we have a safe and secure area to store guests’ luggage.

Hotel LBI is a smoke-free property.

Hotel LBI is not pet-friendly.

Hotel LBI offers a complimentary valet service in-season. Self-parking is available in our garage during the off-season.

We are located 3 blocks from the beach. Hotel LBI offers a complimentary shuttle service to and from the beach from 10 am to 6 pm every day in-season (while lifeguards are on duty).

Complimentary beach gear is available at our ground level beach shop in-season. We offer beach chairs, towels, boogie boards, and adult bicycles for guests to use. Guests are required to return items by 8 pm the same day or will be charged a $75 fee per unreturned item.

Yes, there is an ATM located on the ground level, next to the beach shop.

Yes, there is a washer and dryer located on-site. Guest laundry is complimentary for guests to use.

Absolutely! We are glad you chose Hotel LBI to host you during your special time. Arrangements can be made, at an additional charge, with a front desk agent prior to your stay.

Dining Information

Salt Kitchen & Bar is our upscale dining facility with a seafood focus. Guests can also get light bites and drinks at the Tide Pool Bar, The Living Room (temporarily closed), and our Rooftop Bar (seasonal).

Yes, reservations are required for Salt Kitchen and The Rooftop Bar. Reservations can be made on or with the hostess.

The only restriction on the dress code is no beach attire.

Room service is not available at this time.

Our marketplace offers toiletries, candy, snacks, beverages, microwave dinners, souvenirs, and more.

Pool & Fitness Center Information

The Tide Pool is open from 12 pm to 8 pm. Reservations are currently required due to the guidelines put in place by the CDC and the NJ Governor. Reservations can be made with a Pool Attendant, or after hours at the front desk.

There are no lifeguards on duty at the Tide Pool.

The Tide Pool is reserved for hotel guests only. Any guest not staying on the property is not permitted in the pool area.

Yes, there is a fitness center located on our main floor by the Tide Pool and Lighthouse Salon & Spa.

Salon & Spa Information

The Spa is temporarily closed until further notice due to the COVID-19 pandemic.

Lighthouse Salon & Spa offers massage, facial, HydraFacial, manicure, pedicure, hair, make-up, and waxing services.

We carry Oribe, Kevin Murphy, and Moroccan Oil hair products. Natura Bisse facial products. OPI and Dazzle Dry nail products. Hair and facial products can be purchased with the front desk.

To make a spa appointment please call the spa directly at 609-991-8002.

Lighthouse Salon & Spa includes spa services only. Resort amenities such as, the Tide Pool, Tide Pool Bar, fitness center, and beach shuttle, are reserved for hotel guests only.

Yes! To make reservations for your group’s spa services, please email
To arrange for food and drink to be delivered for your group at the spa, please email

Events Information

Yes, the Conservatory can accommodate up to 200 guests. Smaller meetings can also be held in our Board Room or in our restaurant.

For special events please contact For corporate meetings please contact

Yes. To set up a group room block of 10 rooms or more, please contact

Activities Information

We do not have a concierge on property. The front desk, beach shop, and support staff can assist you with your requests.

The Causeway Boatyard and Marina offers casual food and drinks, yard games, boat and kayak rentals, marina slips, fuel, and more! It’s a great place to spend the day out on the water with friends and family, relax, and enjoy the Jersey shore.

The Boatyard is 1.5 miles from Hotel LBI. Guests can rent one of our complimentary bicycles, head west, and arrive at the Boatyard in just a couple of minutes.

The Mainland Adventure Park is the Jersey Shore’s newest attraction, featuring high-flying fun for guests of all ages. The Mainland Adventure park features a huge variety of heart-pumping attractions including:

  • Over 50 aerial activities
  • 50-foot climbing rock wall
  • 4 extended ziplines
  • Kids course with play zone
  • Extreme go-karting track
  • Indoor arcade

There is still plenty to do around LBI when it rains! There are many local stores up and down the island that provide activities like jewelry and craft creation. There are also shops across the island, such as Bay Village, where vacationers can purchase clothing, memorabilia, food, and more. Just over the bridge in Manahawkin, you can head over to the Mainland and enjoy lunch or dinner followed by some games in the arcade, throw on your bowling shoes and play a few rounds at Thunderbird Lanes, or catch a movie at the Regal Cinema.

You can contact Ann Coen Gallery at 609-339-9233.